Memory Joggers
The Memory Jogger™ IIA Pocket Guide of Management and Planning Tools for Continuous Improvement and Effective Planning
by Michael Brassard & Diane Ritter
Find the tool you need to improve your organization's performance quickly and easily in The Memory Jogger™ II pocket guide. Designed for use on the job, this book presents the quality improvement tools and management and planning tools.
This Pocket Guide uses graphics and easy-to-understand text to describe what the tools are, why they're used, and how to use them. Tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger™ II contains all the tools found in our original Memory Jogger™, plus ten more advanced tools, a problem solving/process improvement model, and guidelines for working on teams.
Content:
- Activity Network Diagram
- Affinity Diagram
- Brainstorming
- Cause & Effect (Fishbone)
- Check Sheets
- Control Charts
- Data Points
- Flowchart
- Force Field Analysis
- Histograms
- Interrelationship Digraph (ID)
- Matrix Diagram
- Multivoting
- Pareto Chart
- Prioritization Matrices
- Problem Solving Model
- Process Capability
- Radar Chart
- Run Chart
- Scatter Diagram
- Team Guidelines
- Tree Diagram
- Process Decision
- Program Chart
- Nominal Group Technique (NGT)
- Expert tips
- Storyboarding case study of 7-step model
- Team guidelines
- Tool selector chart, etc.
ISBN 1-879364-44-1
Price: $12.95
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