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The PQR Group.
The PQR Group is an international consulting and training firm specializing in the application of TRIZ to help organizations maximize customer satisfaction, productivity and profits.
Dr. Ellen Domb, head of PQR, and I met and worked on research committees during my days at GOAL/QPC. Together, we attended a TRIZ session presented by Lev Shulyak, who translated G. Altshuller's landmark text, And Suddenly the Inventor Appeared. TRIZ, the Theory of Inventive Problem Solution. Ellen and her team are some of the foremost experts on TRIZ. Prior to TRIZ, Ellen had tremendous influence on the introduction of Quality Function Deployment into many Fortune 500 companies.
The PQR Group
SkyMark
SkyMark, creators of PathMaker and iPathMaker, have created an offline and online collaboration software that uses quality tools that support projects and teams.
Michael Brassard and I used the Internet version of this tool on many of our projects and marveled at how easy it was to use the online quality tools realtime while Michael was in Maine and I was in Georgia.
SkyMark
The PQR Group. The PQR Group is an international consulting and training firm specializing in the application of TRIZ to help organizations maximize customer satisfaction, productivity and profits.
Dr. Ellen Domb, head of PQR, and I met and worked on research committees during my days at GOAL/QPC. Together, we attended a TRIZ session presented by Lev Shulyak, who translated G. Altshuller's landmark text, And Suddenly the Inventor Appeared. TRIZ, the Theory of Inventive Problem Solution. Ellen and her team are some of the foremost experts on TRIZ. Prior to TRIZ, Ellen had tremendous influence on the introduction of Quality Function Deployment into many Fortune 500 companies.
The PQR Group
SkyMark
SkyMark, creators of PathMaker and iPathMaker, have created an offline and online collaboration software that uses quality tools that support projects and teams.
Michael Brassard and I used the Internet version of this tool on many of our projects and marveled at how easy it was to use the online quality tools realtime while Michael was in Maine and I was in Georgia.
SkyMark
resources
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ARTICLES: on continuous improvement, creativity thinking, and tools. Just added:
Growing Your Customer Base ... From "Whoa" to "Wow"
Kano's Methods for Understanding Customer-defined Quality
BOOKS: helpful resources on various continuous improvement topics.
LINKS: to other online resources on quality topics.
KNOWLEDGE BASE: New! definitions, steps, hints, and examples for concepts and tools.
TOOL APPS: New! quick application stories of tools.
learn more ...
ARTICLES: on continuous improvement, creativity thinking, and tools. Just added:
BOOKS: helpful resources on various continuous improvement topics. LINKS: to other online resources on quality topics. KNOWLEDGE BASE: New! definitions, steps, hints, and examples for concepts and tools. TOOL APPS: New! quick application stories of tools.